Preorders

What is a Preorder?

The Preorder functionality will enable the seller to promote and sell a new line of products in Turis.

By enabling retailers to place preorders, brands can accurately gauge production needs and plan ahead, while also ensuring that preordering retailers receive the desired quantity of the upcoming products.

Where to find Preoders in Turis?

Preorder is found under Products -> Preorder

How to create a Preorder group in Turis?

Start by clicking the purple button with Add new preorder group.

Preorder Group Name:

Here you assign a name to your pre-order group, which will be visible to buyers when accessing the storefront, for instance, 'Preorder 2025'.

Active Dates:

Determine if the preorder group will be Active until turned off or Select a date period.

In this example, the group remains active until manually turned off. Upon saving the preorder group, clicking the 'Active' button under 'Status' will deactivate the preorder group instantly.

Select Date period:

In this section, you can set the precise duration for the preorder group's activity. For instance, you may choose a timeframe from May 1st to January 1st. After January 1st, the preorder group will switch to an 'Inactive' status automatically.

Delivery Dates:

Select the available delivery month(s) of your preorder items along with the number of delivery dates retailers can split their orders between.
This preorder group example is set to have 2 number of delivery dates for retailers to split their orders between for the year 2025.

🔔Splitting orders into multiple delivery dates can benefit smaller businesses by aiding in more efficient warehouse management.

For businesses dealing with seasonal products, splitting orders into multiple dates can offer retailers the flexibility to ship orders as needed, ensuring they receive invoicing for products when required.

Minimum order amount:

You have two options for determining the minimum order amount for pre-order groups:

Standard Minimum Order Amount Defined Per Retailer: Opting for this choice will adopt the minimum order amount already defined on the retailer registry card for pre-order orders. For instance, if the retailer 'Viktoria’s shop' has EUR 300 specified in the 'minimum order amount' field, it means that when the retailer enters the pre-order flow, the minimum order amount of EUR 300 will apply.

Minimum Order Amount Attached Per Each Delivery: This option presents two settings:

a. Total Minimum Order: Here, you can establish a general minimum order amount for your pre-order group that retailers must meet to submit their orders.

b. Delivery Date Minimum Order Amount: If the pre-order is divided among multiple delivery dates (as in this example, split between 2 dates), the seller can set a minimum order amount for each delivery date. For instance, EUR 1000 will be added to each date in this example. For the buyer to submit the pre-order, both dates must meet the minimum order amount of EUR 1000; otherwise, the order cannot be placed.

Discount Tiers:

The seller has the option to apply discounts either through product discount tiers or by implementing a general discount tier for the entire group.

Under the first option, "Enable discount tiers based off of individual products," existing discount tiers for products will be automatically carried over to the pre-order process. For example, if a product in the regular order flow has a 5% discount tier assigned to it, activating this option will also apply the 5% discount to the product in the pre-order flow.

Find more information about Discount Tiers here.

The second option involves adding a "General Discount Tier" based on the total order value of pre-order purchases. In this scenario, pre-orders ranging from EUR 1500 to EUR 3000 will receive a 5% discount, while orders between EUR 3000 and EUR 5000 will have a 10% discount.

Note: In this example, orders exceeding EUR 5000 will not receive additional discounts.

Note: It’s possible to add more general discount tiers beyond those shown in this example as there is no maximum limit.

Preorder allowances:

The seller can specify the number of preorders that the retailer can place. The setting presents two options:

Selecting 'Unlimited preorders allowed' means there's no restriction on the number of preorders the retailer can submit.

'Limit the number of preorders a retailer can submit' can be limited to a maximum of 5 preorder submissions.

Once the maximum preorder count is reached, a message will appear to retailers when attempting to click on the preorder group name.

The final step in creating the preorder group involves adding items to the group by clicking on the purple 'Add Products' button. Once the products have been added, click the 'Save' button.

Preorder prices:

The preorder price field can be found within the 'Manage prices' section of the product cards.

In the 'manage prices' section sellers can hide/show products in direct order and set distinct prices for a product depending on if it is bought via direct order (regular order flow) or preorder. This will be determined via the prices set on the product card.

With the introduction of preorder groups, there are now four product scenarios to consider:

A product that can be ordered for direct order and preorder with the same price.

In this instance, the 'Manage prices' field is filled as follows:

A product that can be ordered for direct order and preorder but has a different price.
In this instance, the 'Manage prices' field is filled as follows:

A product that is available only for direct order. In this instance, the 'Manage prices' field will only have the 'Wholesale Price' filled and the Preorder prices will be left blank:

A product that is only available for preorder. In this instance, the 'Manage prices' field will only have the 'Preorder Price' filled and the 'Wholesale Price' will be left blank:

Please note: Preorder prices can be efficiently imported in bulk using our 'Prices' template. Refer to our article on how to utilize the 'Prices' template for guidance here.

Please also note: Currently, we do not support the creation of Special Price Lists specifically for preorder prices. This means that sellers cannot set up preorder price lists tailored to individual retailers. In simpler terms, the prices entered into the Preorder Price fields will be visible to all customer segments.

If you're utilizing Special Price Lists, your customers will view their retailer-specific prices during regular order processes. However, upon accessing the preorder group, they will all be presented with the prices specified in the 'Manage prices' -> Preorder price section.

What will Preorder look like for my buyers?

The buyer enters into the pre-order flow by clicking the Pre-order category name (Preorder 2025). A pop-up message will appear and indicate that their cart will be replaced.

Now, the buyer can begin adding items to the basket with the pre-order items they wish to order.

Upon reviewing the Shopping Cart, the total cost of products will be displayed. Since the order exceeds EUR 1500, the General Discount Tier of 5% will automatically be applied.

Once the retailer has entered the checkout out they will be asked to select the number of delivery dates they wish to split their order up into. In this example, the order will be split between two dates.

Following the retailer's selection of the number of delivery dates (2), a pop-up prompt appears, asking whether they prefer an even distribution of product units across the chosen delivery dates. Upon selecting 'No' all units are placed on the first delivery date.

In this scenario, we will 'Split units evenly'. Before finalizing the order submission, retailers will be prompted to choose the delivery month for their order. For this example, delivery dates have been set for February and June 2025. However, since the Delivery Date Minimum Order Amount in the settings was previously set to EUR 1000, buyers must ensure the order total meets this threshold for both delivery dates.

After adjusting the unit quantities for both delivery dates and meeting the minimum order amount requirement of EUR 1000, the buyer can proceed to place the order.

What will Preoder look like on the seller’s side?

Given that the order is split between two delivery dates, each date will be treated as a separate order.

Pre-order orders, like standard orders, will be accessible in the ‘Orders’ section. As showcased in the screenshot below, pre-orders will be tagged with the selected delivery month, such as ‘Preorder 2025 February’ and ‘Preorder 2025 June’.

Good to Know

Just like with many other features, there are some other settings to keep in mind.

Emails

Upon submitting the preorder, akin to regular orders, both the seller and buyer will be sent confirmation emails. The content of the preorder confirmation emails has been pre-defined, but sellers have the flexibility to customize the text of these emails according to their preferences.