Highlight Products Available for Backorder with a Label

The Backorder label helps you inform your retailers when a product is out of stock but still available for purchase. By enabling this feature, you provide clear communication about product availability and ensure a smoother ordering process for your Buyers.

Accessing the Products Section

To manage product settings, start by clicking on ⚙️ Settings in the menu on the left-hand side. Then, click on Products.

Once inside the Products section, you will see nine subcategories:

New products
Out of stock
Backorders
Stock visibility
Sort options
Product card
Shipping motivator
Buyer data export
Favorites

Once inside the Products section, you will see multiple subcategories, including Backorders. The following sections explain how to activate and customize the Backorder label.

Enabling the Backorder Label

To make the Backorder label visible to your retailers, navigate to Settings > Products > Backorders.

To activate the label, turn on the switch "Make visible for buyers shop".

Switch turned off: The label is not displayed.
Switch turned on: The label appears for products available on backorder.

Customizing the Backorder Label

You have several customization options to ensure the label aligns with your brand identity.

Banner Header: Define your own text for the label’s title.
Descriptive Text: Customize the message displayed below the banner header.
Colors: Adjust both the text and banner background colors to match your brand.

To change the colors, click on the color fields. You can either drag the marker to find a suitable shade or enter a HEX color code for precise branding.

Combining the Label with 'Allow Backorders'

You can choose to display the Backorder label only when the 'Allow Backorders' setting is enabled on a product. This means the label will only appear when:

The Allow Backorders option is activated on the product.
The product's stock level is equal to or below 0.

What Does It Look Like in My Shop?

When a product is available for backorder, the label will be displayed directly on the product card, making it clear to Buyers that the item can still be purchased despite being out of stock.

Not combined with allow backorders:

Combined with allow backorders:

This ensures transparency and helps manage expectations regarding delivery times for backordered items.