Order Settings

In this article, you'll learn more about how to configure your order settings such as; statuses, comments, checkout, stock and cart.

You will specifically learn more about:

Statuses and customization
Comments
Checkout
Stock
Cart settings and arrangement

To access Order Settings, you start out by clicking on ⚙️Settings in the menu on the left-hand side followed by clicking on Order Settings. Here you get to choose between five different sub-categories; Statuses, Comments, Checkout, Stock and Cart settings.

The following five sections will dive into each of them and explain how to configure the different settings.

Statuses and customization

Click on the sub-category Statuses in the menu on the left-hand side. Your window will look like this.

Here you get to manage the default order status for new orders as well as customizing your own order statuses.

The order status for new orders coming in, is by default set to "Pending".

If you want to change that, simply click the dropdown menu and you can change it to one of the other available order statuses.

💡 Pro Tip! we recommend leaving the default status for new orders as "Pending".

Turis comes with a bunch of default order statuses we have defined for you. However, you can select and deselect what statuses you want to have available for your orders in the Orders' section.

Click on the dropdown menu to deselect/deactivate some of the statuses that might not be useful for your business.

Simply just untick the boxes for the order statuses you want to remove.

The order statuses we have predefined for you, are listed below.

If you want to remove and/or replace these, you just hit the "- / minus" to remove and the "+ / plus" to replace and make your own status.

If you want to make your own order status, click the plus and this menu will pop up for you to type in your status.

Once you have entered the name for your order status hit the "Save" button, to save your new status.

It will now be a new status, you can select and set in the Orders' section.

Comments

In the Comments' section you can set a status for all new orders featuring a buyer comment.

It is by default set to "Pending".

When a new orders comes in and a buyer has left a comment for you as admin/seller, it will by default get the status "Pending".

If you want to change that to another status click on the dropdown menu and select another status.

Remember to click "Save" once you have found and selected a new status.

Now, when a new order comes in and it has a comment from a buyer it will by default be marked with the status "Order w. Comment".

Checkout

If you and your customers work with PO numbers (Purchase Order Number), you can enable your customers to enter a PO number in the checkout.

This setting is by default switched off. To switch in on simply tick the box.

It is now possible for your customers to enter a PO number when they place and submit an order.

It looks like this in the checkout.

As an admin/seller the PO number will be stated on the order below the SUB TOTAL in your Orders' section.

The email confirmation that is sent to your buyer also contains the PO number stated.

Stock

This setting regards whether or not it should be possible to back order your products and when you create a new product in the Products' section it will automatically have "backorders" switched on.

Backorder: allowing backorder means giving your customers an option to still purchase your products when the stock level goes below '0'.

This settings is by default set to "Disabled", meaning when you create a new product it is not possible to backorder it.

To switch it on click the dropdown menu and select "Enabled".

Remember to click "Save" to save your changes.

It will look like this when you create a new product in the Products' section. The "backorder" box is now by default ticked and this product will be able to be purchased if the stock level goes below '0'.

Cart settings and arrangement

You can change how the order and arrangement of how your products appears in your Buyer's cart. The setting is by default set to "Chronological", but you can change it to one of the two other options; Alphabetical and Grouped.

To do so, simply tick the little box above the arrangement you want to use and display to your Buyers.