---
title: "Special Shipping Groups: A Guide to Setting Up Custom Shipping Rates"
url: "https://support.turis.app/en/article/special-shipping-groups-a-guide-to-setting-up-custom-shipping-rates"
language: "en"
last_updated: "2025-03-25T11:22:59.700Z"
---

# Special Shipping Groups: A Guide to Setting Up Custom Shipping Rates

This article descibes how to set up Special Shipping Groups

Before setting up Special Shipping Groups, make sure you've configured your regions. For a step-by-step guide on setting up regions, check out [this article](https://turis.productfruits.help/en/article/introduction-to-shipping-configuration-in-turis).

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## What Are Special Shipping Groups?

Special Shipping Groups allow you to assign a specific shipping rate to customer orders when certain products are added to their baskets. This feature is useful for products that require a different or more costly shipping method.

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## Where to Find Special Shipping Groups in Turis

To access Special Shipping Groups, navigate to your settings in **Shipping > Rates**.

When you open the **Rates** section under **Shipping**, you'll see this window, where you can add Special Shipping Groups:

![](https://cdn-assets.productfruits.com/161028d6-f260-43bd-a16d-6b1302877312)

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## How to Add a Special Shipping Group

-   Start by clicking the green **Add Special Shipping Group** button.

![](https://cdn-assets.productfruits.com/c7e8713a-b1e4-4b3e-a995-5beb5aacbdf9)

-   Your screen will expand with several fields to complete:

![](https://cdn-assets.productfruits.com/f9431c2f-6014-454e-bbf5-9c4cfba4cdad)

### Fill Out the Fields

-   **Group Name**: Choose a name for the Special Shipping Group. This could be based on the products included in the group or the region.
-   **Add Shipping Regions**: Select the regions for which you are setting up this shipping group. You can choose multiple regions.

After selecting the region, your screen will expand further to show currency rates:

-   **Currency Rates**: Set up the shipping rates for the currency used in the selected region.
-   Click **Set Rates** and fill out the pop-up window with the **Order Total Range (ex. VAT)** and **Shipping Rates**.

![](https://cdn-assets.productfruits.com/137cd50a-bc04-45ff-9cbd-b46f563fc42e)

After setting up the rates, proceed to the next fields:

-   **Add Identifying Icon**: Select an icon that will appear on the product to indicate it has a different shipping rate.
-   **Add Tooltip Text for Identifying Icon**: This tooltip will appear when customers hover over the icon, explaining what the icon means.
-   **Add Products to Special Shipping Group**: Now it’s time to select the products that should be part of this shipping group. Click the button to open a pop-up window.

In the pop-up, you can either scroll through the product list and check the items or search by SKU.

Once all products are added, click **Save**. The window will close.

When all the fields are filled out, click **Save** once again to finalize your Special Shipping Group.

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## On the Customer Side

When customers log in to place an order, they will see the identifying icon on products that are part of the Special Shipping Group.

-   **Product View**: When they hover over the icon on the product card, the tooltip will appear, explaining the different shipping rate.
-   **Basket View**: In the shopping basket, customers will see the updated shipping rate applied to their order.